I will do everything in my power to insure that
you receive the item you want, in the size and color that you want!
However, I understand that sometimes things just don't fit as
expected, or just aren't the color or match wanted.
If you experience any problems with any products purchased
from The Hat Lady, please return them immediately!
Please inspect your items as soon as they arrive. Check the fit, color match,
If you have any questions or concerns please notify me immediately!
A 15% restocking fee will be charged for all items kept over 14
No returns will be accepted for items kept over 30 days!
Customer is responsible for all return shipping costs!
You do not, however, need to return the item via Express or Air shipping.
All I ask is that the item be returned in unused condition, and that it
be postmarked or consigned no later than 14 days after you received it!
Certain special order, and or modified items, are